Support policies

Last Revision: 21 September 2012

We want to serve you well, so if you have any difficulties with a resource, or you're having trouble finding what you want, please contact us and we'll attend to you as quickly as possible. 

If you're waiting for a paperback, please allow up to two weeks for it to arrive before contacting us. (We can't guarantee a delivery time, but most deliveries do arrive in that window. If it hasn't arrived in two weeks, we'll do our best to track it down for you.)

We're also interested in serving you better, so please give us feedback on resources so that we can continue to improve them. And if there's an aspect of the ordinary Christian life you'd like us to provide resources on, by all means suggest it.

Please consult our Terms and Conditions and Privacy Policy for the full terms of use for this site.